Hospital Name:

NTT東日本 関東病院 (NTT East Japan Kanto Hospital)


〒141-8625 東京都品川区東五反田5-9-22
5-9-22 Higashi Gotanda, Shinagawa-ku, Tokyo 141-8625


Review of NTT East Kanto Hospital

Grateful for the Minimally Invasive Surgery for Spinal Stenosis! (5.0/5)

Age and Gender: 70s, Female

Summary: The patient underwent surgery for lumbar spinal stenosis at the orthopedic department and experienced a quick recovery, with a hospital stay of 5 days.


Grateful for the Successful Surgery with Only a 10% Success Rate (5.0/5)

Age and Gender: 40s, Female

Summary: Transferred from another hospital for small intestine perforation, underwent multiple surgeries, and expressed gratitude.


A Wonderful Hospital Filled with Kindness (5.0/5)

Age and Gender: 40s, Male

Summary: Hospitalized for COVID-19, praised the excellent staff support, and expressed gratitude.


I Will Never Go Again (1.0/5)

Age and Gender: 20s, Female

Summary: Visited for acute tonsillitis but had a bad experience due to the doctor’s attitude.


Sacrum Treatment (3.0/5)

Age and Gender: 50s, Female

Summary: Visited for pain near the sacrum, experienced long wait times, and was not satisfied with the treatment.


Trustworthy (5.0/5)

Age and Gender: 40s, Male

Summary: Received treatment at the dermatology department, satisfied with the kind and thorough service.


Almost No Breastfeeding Guidance (1.0/5)

Age and Gender: 30s, Female

Summary: Gave birth at the obstetrics and gynecology department, dissatisfied with the insufficient breastfeeding guidance.


A Large Hospital Like in Dramas (5.0/5)

Age and Gender: 30s, Female

Summary: Gave birth at the obstetrics and gynecology department, felt secure with the well-equipped facilities.


Turned Away Even for Necessary Detailed Examinations After a Health Check-Up (1.0/5)

Age and Gender: 50s, Female

Summary: Needed a detailed examination after a health check-up but was turned away without a referral.


Highly Recommend the Neurology Doctor! (5.0/5)

Age and Gender: 30s, Female

Summary: Suffering from a rare disease, has visited multiple times, and appreciates the caring doctor.



Overall Review

The reviews for this hospital are extremely polarized between high praise and dissatisfaction. While surgeries and treatments have received high ratings, some patients have expressed dissatisfaction with the attitude of certain doctors and staff. In particular, there seems to be room for improvement in breastfeeding guidance and post-health check-up responses. However, the overall impression is that it is a trustworthy medical institution. Patients should refer to reviews while also gathering information on their own to ensure they receive satisfactory medical care.



Phone Number:



Office Hours:

Mon-Fri: 8:30-11:00, 13:00-15:00
Emergency services available 24/7


Website: (English) (Chinese)


Medical Services and Languages:

Emergency, Internal Medicine, Surgery, Pediatrics, Dermatology, Neurosurgery, Urology, Orthopedics, Ophthalmology, Otorhinolaryngology, Obstetrics, Gynecology, and Other departments: English, Chinese, Korean, Thai, Russian, Vietnamese, Portuguese, Spanish



Accepted Payment Methods:

VISA, MASTER, AMEX, Diners Club, JCB, 中国銀聯, J-Debit, Union Pay, WeChat Pay, LINE Pay



About 7 minutes walk from JR and Ikegami Line’s Gotanda station. Shuttle bus available from Gotanda station.