Hospital Name:

順天堂大学医学部附属順天堂医院 (Juntendo University Faculty of Medicine Affiliated Juntendo Clinic)

Address:

〒113-8431 東京都文京区本郷3-1-3
3-1-3 Hongo, Bunkyo-ku, Tokyo 113-8431, Japan

 

Review of Juntendo University Hospital

Medical Coordination and Reservation System (1.0/5.0)

Age and Gender: Male in his 50s

Summary: Arrived late due to public transportation delays, missed an endoscopy appointment, and had to reschedule. Experienced long waiting times and found the system complex and inconvenient.

 

Overall, a Good Hospital (4.0/5.0)

Age and Gender: Male in his 70s

Summary: Has been visiting for over 15 years, underwent several surgeries and examinations. The quality of doctors varies, but overall, he feels it is a good hospital.

 

Foot Disease Center (1.0/5.0)

Age and Gender: Male in his 70s

Summary: Visited the Foot Disease Center for numbness in the soles of his feet but was disappointed. Found the diagnosis and treatment plan unclear, leaving him dissatisfied.

 

Wasted Time Due to Lack of Explanation About New Rules (1.0/5.0)

Age and Gender: Female in her 40s

Summary: The hospital had new registration machines and systems, but the lack of explanation led to a waste of time and inconvenience.

 

Response of Clerks and Doctors (1.0/5.0)

Age and Gender: Male, 5-10 years old

Summary: Even with an appointment, the wait for the doctor was long, leading to dissatisfaction with the service.

 

Variability in Outpatient Doctors (Obstetrics) (3.0/5.0)

Age and Gender: Female in her 40s

Summary: Received care for painless childbirth, but found variability in the doctors’ responses. Nurses and midwives were helpful.

 

“You Should Have Just Gone to a Private Ophthalmologist for Something Like This” (1.0/5.0)

Age and Gender: Male, 1-3 years old

Summary: 2-year-old son was taken to the hospital by ambulance after a severe eye injury, but the response was cold, leaving the parent dissatisfied.

 

Thank You for Your Care (4.5/5.0)

Age and Gender: Female in her 20s

Summary: Underwent surgery for a wart and felt relieved to be in the hands of a skilled doctor.

 

Alopecia Outpatient Clinic (1.5/5.0)

Age and Gender: Female in her 40s

Summary: Visited for alopecia but did not feel any improvement from the treatment, leaving her dissatisfied.

 

Middle Cerebral Artery Aneurysm Clipping Surgery (5.0/5.0)

Age and Gender: Female in her 40s

Summary: Underwent successful clipping surgery for a middle cerebral artery aneurysm, expressing gratitude for the excellent care from doctors and nurses.

 

 

Overall Review

The reviews for Juntendo University Hospital are mixed, with both high and low ratings present. Positive reviews highlight the good response from doctors and nurses, while negative reviews often mention long waiting times and dissatisfaction with doctor interactions. Complaints about the new system and inter-departmental coordination are prominent. Overall, the hospital seems to have variability in the quality of care provided.

 

 

Phone Number:

03-5802-1985

 

Office Hours:

Mon-Fri: 9:00-16:00

 

Website:

https://hosp.juntendo.ac.jp/ihc/about_en.html (English)
https://hosp.juntendo.ac.jp/ihc/about_cn.html (Chinese)

 

Medical Services and Languages:

Emergency, Internal Medicine, Surgery, Pediatrics, Psychiatry, Dermatology, Neurosurgery, Urology, Orthopedics, Ophthalmology, Otorhinolaryngology, Obstetrics, Gynecology, Dentistry, and other medical services: English

 

Accepted Payment Methods:

VISA, MASTER, AMEX, Diners Club, JCB, UnionPay, Others, J-DEBIT, Medical Expense Post-payment Credit Service (AtoCre)

 

Access:

JR Line:

  • About 5 minutes on foot from “Ochanomizu” station (Ochanomizu Bridge Exit).

Subway:

  • About 5 minutes on foot from “Ochanomizu” station on the Marunouchi Line.
  • About 7 minutes on foot from “Shin-Ochanomizu” station on the Chiyoda Line.