Hospital Name:

函館五稜郭病院 (Hakodate Goryokaku Hospital)


〒040-8611 北海道函館市五稜郭町38-3
38-3 Goryokaku-cho, Hakodate City, Hokkaido 040-8611, Japan


Review of Hakodate Goryokaku Hospital

Cardiology, Disrespectful to Patients, Cannot Trust with Life (Rating: 1/5)

30s, Male

Dissatisfied with a catheter procedure left to a trainee doctor. After filing a complaint, found ‘complainer’ written in his medical record.


No Need to Confirm Health Insurance Card (Rating: 5/5)

60s, Male

Appreciated the smooth medical examination process without the need to show a health insurance card.


Famous General Hospital in the City (Rating: 4/5)

30s, Female

Used the obstetrics and gynecology department. Although doctors changed, the handover was well managed.


Smooth Tooth Extraction (Rating: 5/5)

40s, Female

Visited the oral surgery department for wisdom tooth extraction and was satisfied with the smooth process.


Congenital Ptosis (Rating: 4/5)

40s, Female

Treated at the plastic surgery department for a long-standing complex about her condition.


Grateful for the Care (Rating: 5/5)

80s, Female (review not by the patient herself)

Treated in the cardiology department. Praised the prompt response despite having a high fever.


A General Hospital with a Division of Labor? (Rating: 1/5)

40s, Male

Dissatisfied with the nephrology department’s handling of his father’s death.


Why Can’t They See the Fracture on the X-ray? (Rating: 1/5)

50s, Female

Dissatisfied with the orthopedic department’s handling of her fracture and the response to her pain.


If Going to a General Hospital, Choose Goryokaku Hospital (Rating: 4.5/5)

20s, Female

Despite the crowded conditions, praised the hospital for its well-equipped facilities after receiving treatment in multiple departments.


Hand, Foot, and Mouth Disease (Rating: 4.5/5)

30s, Female

Received appropriate treatment at the oral surgery department after being turned away from other hospitals.



Overall Assessment

Hakodate Goryokaku Hospital has received mixed reviews. While some patients have expressed dissatisfaction with the communication and response of doctors and staff, others have praised the hospital for providing rapid and appropriate treatment, especially in the oral surgery and cardiology departments. However, there are voices pointing out issues in patient communication and response in certain departments, indicating room for improvement. Overall, the hospital is well-equipped and provides high-quality medical care in many departments. However, patients should be mindful of the chronic overcrowding and potential long waiting times.



Phone Number:



Operating Hours:

Mon-Sat: 8:30 AM – 11:30 AM



Hakodate Goryokaku Hospital (Japanese)


Medical Departments and Supported Languages:

All departments support English and Chinese:

  • Emergency Medicine
  • Internal Medicine
  • Surgery
  • Pediatrics
  • Psychiatry
  • Dermatology
  • Neurosurgery
  • Urology
  • Orthopedics
  • Ophthalmology
  • Otorhinolaryngology (ENT)
  • Obstetrics
  • Gynecology
  • Dentistry
  • Other Departments



Accepted Payment Methods:

Credit Cards: VISA, MASTER, AMEX, JCB, and others. QR Code Payments: Alipay, WeChatPay



  • From JR Hakodate Station (Approx. 20 minutes):
    • Take the bus from “Hakodate Ekimae” to “Goryokaku”.
      • Route 55 (Hakodate Ekimae – Goryokaku – Akagawa)
      • Route 61 (Bus Center – Hakodate Ekimae – Goryokaku – Kamijinkawa)
      • Route 59 (Bus Center – Hakodate Ekimae – Goryokaku – Asahioka Junior High School)
  • From JR Goryokaku Station (Approx. 20 minutes):
    • Take the bus from “Goryokaku Ekimae” to “Goryokaku”.
      • Route 41 (Showa Sales Office – Goryokaku Ekimae – Goryokaku – Polytech Center Hakodate Mae)
      • Route 89 (Showa Terminal – Goryokaku Ekimae – Goryokaku – Asahioka Junior High School)
  • From Hakodate Airport (Approx. 30 minutes):
    • Take the bus from “Hakodate Airport” to “Goryokaku”.
      • Route 41 (Showa Sales Office – Goryokaku Ekimae – Goryokaku – Polytech Center Hakodate Mae)
      • Route 7 (Hakodate Airport – Goryokaku – Hakodate Airport (Circular))

The hospital is about a 5-minute walk from the “Goryokaku” bus stop.