Hospital Name:

八尾徳洲会総合病院 (Yao Tokushukai General Hospital)

Address:

〒581-0011 大阪府八尾市若草町1-17
1-17 Wakakusa-cho, Yao City, Osaka 581-0011

 

Review of Yao Tokushukai General Hospital

Only Accumulated Stress (1.0/5.0)

Age & Gender: Male in his teens

Review: Repeated tests from the initial diagnosis for pediatric surgery, leading to postponed surgery. Lack of information sharing increased anxiety.

 

Doctor’s Diagnosis is Accurate (4.0/5.0)

Age & Gender: Female in her 30s

Review: Quick and clear diagnosis. However, there were long waiting times.

 

Nurses are Very Accommodating (5.0/5.0)

Age & Gender: Male in his 50s

Review: Felt reassured during hospitalization due to the courteous response of the nursing staff.

 

Reception’s Response is Poor (2.0/5.0)

Age & Gender: Female in her 40s

Review: Reception was cold and lacked sufficient information provision.

 

Facilities are Old (3.0/5.0)

Age & Gender: Male in his 60s

Review: The hospital’s facilities and interiors are outdated, suggesting a need for renovation.

 

Detailed Explanation Before Surgery (4.5/5.0)

Age & Gender: Female in her 20s

Review: The explanation before the surgery was very detailed, allowing for a comfortable surgical experience.

 

Parking Lot is Narrow (2.5/5.0)

Age & Gender: Male in his 30s

Review: The hospital’s parking lot is cramped, making it difficult to park.

 

Lack of Explanation About Medication (3.0/5.0)

Age & Gender: Female in her 40s

Review: There was a lack of explanation about the prescribed medication, leading to feelings of unease.

 

Good Response for Re-examination (4.0/5.0)

Age & Gender: Female in her 50s

Review: The response during re-examination was swift, with minimal waiting time.

 

Overall Satisfaction (4.5/5.0)

Age & Gender: Male in his 30s

Review: Generally satisfied with the hospital’s services, but there’s room for improvement regarding waiting times.

 

Overall:

The “Yao Tokushukai General Hospital” has received many positive reviews concerning diagnosis, treatment, and the responsiveness of the nursing staff. However, there were concerns about waiting times, reception’s response, and outdated facilities. While the hospital is generally well-regarded, there are areas that require attention and improvement.

 

 

Phone Number:

072-993-8501

 

Operating Hours:

Mon-Fri: 9:00-12:00, 17:00-19:30
Sat: 9:00-12:00
*Reception hours vary by department.

 

Website:

Yao Tokushukai Hospital (English)
Yao Tokushukai Hospital (Chinese)

 

Departments and Language Support:

All the following departments support English, Chinese, Korean, Portuguese, Spanish, Russian, Vietnamese, Tagalog, and Indonesian:

  • Emergency
  • Internal Medicine
  • Surgery
  • Pediatrics
  • Dermatology
  • Neurosurgery
  • Urology
  • Orthopedics
  • Ophthalmology
  • Otorhinolaryngology
  • Obstetrics
  • Gynecology
  • Dentistry
  • Other Departments

 

 

Accepted Credit Cards:

VISA, MASTER, AMEX, JCB, UnionPay

 

Access:

  • If using the Kintetsu Osaka Line: About 800m from the east exit of Kintetsu Yao Station, approximately a 10-15 minute walk.
  • If using the JR Yamatoji Line: Alight at JR Kuboji Station and use the hospital shuttle bus (details below).

Free Shuttle Bus Route:

JR Kuboji Station → Kuboji Ai no Sato → Kintetsu Yao Station.